Knowledge to Keep Your System Running Smoothly
Empower yourself with the HVAC knowledge you need. Our Resources Page provides answers to the most frequently asked questions about AC repair, furnace maintenance, and system efficiency for Southaven, MS, homeowners.
Frequently Asked Questions
How often should I have my HVAC system professionally maintained?
We recommend scheduling preventive maintenance twice a year: a tune-up for your AC in the spring and one for your furnace in the fall. This ensures peak performance and protects your unit's warranty.
Why is my energy bill suddenly so high?
High bills are often caused by dirty coils, leaky ductwork, an aging unit, or a failing component forcing your system to run constantly. Our diagnostics can pinpoint the exact cause.
How long do modern HVAC systems typically last?
With regular preventive maintenance, a quality heating and cooling system should last between 10 to 15 years. Neglect or improper installation drastically reduces this lifespan.
What should I do if my AC is running but not blowing cold air?
First, check your thermostat settings and confirm the unit's power breaker is on. If it's still not cooling, turn the system off immediately to prevent damage and call us for emergency AC repair.
Do you offer commercial HVAC services?
Yes, we provide full commercial HVAC services, including repair, maintenance, ductwork installation, and system changeouts for businesses across the Southaven and Memphis area.
Are you a licensed and insured HVAC contractor?
Yes, Cruz Brothers Heating & Air LLC is a fully licensed HVAC contractor and a BBB Accredited Business, ensuring professional and insured service for your protection.
What is the benefit of air balancing?
Air balancing ensures that the right amount of conditioned air reaches every room in your property, eliminating hot and cold spots and improving overall system efficiency and comfort.
I smell a gas-like odor near my furnace. What should I do?
If you suspect a gas leak, immediately turn off the furnace, leave your home, and contact the gas company and/or fire department from a safe location. Then, call us for emergency repair.
Do you offer financing or discounts?
We strive to offer affordable services and provide special discounts for active-duty military, veterans, and first responders in our community.